Academic Technology
Canvas Help Center

Find answers to common Canvas questions, troubleshoot issues, and connect with additional support resources.
Canvas Quick Links
Having trouble with a Canvas course, assignment, gradebook, or student access issue? Explore the resources below or schedule a consultation if you need additional assistance.
Request Canvas course assistance
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View Instructor Community Resources
View UNCG Canvas resources
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Browse Help by Topic
Find answers from The Instructor Community resources page.
Assignments
Create assignments, manage due dates, troubleshoot submissions, and review grading workflows.
Discussions
Set up discussions, manage participation, and troubleshoot common discussion settings.
Gradebook
Manage grades, assignment groups, weighted grades, and common gradebook concerns.
Modules
Organize course content, manage requirements, and control student access.
Pages
Create and edit pages, add content, and organize instructional materials.
Quizzes
Create assessments, manage quiz settings, troubleshoot access issues, and review attempts.
SpeedGrader
Grade submissions, provide feedback, and manage grading workflows.
Course Settings
Manage navigation, visibility, sections, dates, and course-level configuration.
Frequently Requested Help
Browse the most common Canvas issues for additional guidance on Canvas features from The Instructor Community.
Common causes include:
- Unpublished module items
- Availability dates
- Manage module availability
Common causes include:
- Assignment groups
- Missing grades
- Hidden Information
Common causes include:
- Availability dates
- Access codes
- Time limit settings
- Quiz availability restrictions
Common causes include:
- Incorrect submission type
- Due date settings
- Availability dates
- Assignment visibility
Quick Navigation
CONTACT
Academic Technology Specialists:
- Mika Davis: tmdav22@uncg.edu
- Teena Martin: tlmarti6@uncg.edu
The fastest way to get in touch:
Need More Help?
Not Finding What You Need? Sometimes a conversation is faster than searching. Choose the support option that best matches your needs:
- Canvas Help Appointment (30 min)
- Focused Support Session (45 min)
- Teaching & Course Design Consultation (60 min)